The boys dislike Griffin's new line of Big Time Rush merchandise and attempt to sabotage his sales plan, but they wind up making matters worse. Meanwhile, Katie accidentally destroys her mother's Palm Woods robe and buys a replacement robe from Bitters, only that the robe she was sold doesn't include a belt, and Bitters refuses any refunds or returns so she attempts to get her money's worth by getting the belt the robe was supposed to have.