The feud over the competition prize recipient finally reaches a resolve after Bob refuses to join Viv on the cruise unless she first makes things right with the winning slogan writer, Laurel. A showdown commences when Betty and Nicola persuade Laurel to stand up to Viv with a compromise being reached – Viv gets the cruise and a beaming Laurel prepares to be the new face of Shift toilet-cleaner. Donna is not impressed that her mum has insisted that she join them on the cruise.