When a snowstorm blocks Kate from accessing the zoo, Melman decides to become "substitute Kate" and make sure the animals are cared for. But when the animals go wild in the snow, Melman's future-paramedic skills are put to the test during an outbreak of stubbed toes and boo-boos. A series of stumbles makes Melman question whether he's cut out to be a paramedic - until he learns that mastering a goal takes grit!